Our Clients
We work with a diverse range of clients delivering security, cleaning and hygiene services and supplies.
We strive to become a trusted partner to all our clients, working with them to deliver the most appropriate solution to maintain the health, safety and security of their estate and site users, whilst providing the best value.
Key to our partnership approach is our focus on the continual improvement of our services and the and way we conduct our operation. With our all clients, no matter the size or type of contract, we work with them to drive efficiencies across the contract, and use our knowledge and experience to look at areas of improvement. We also share best practice from across our other contracts, to provide the very best levels of service.
Establishing areas for improvement can only be done effectively with sound knowledge and understanding of our clients and their operations. This is why we place significant importance on due diligence at contract implementation. This allows us to delve deep into our clients’ business and understand their exacting requirements that will effectively lay the foundations for effective and efficient service delivery from the start.
The sectors we work in
What our clients are saying
“Chroda has been offering a great service since the initial contact we had with them. The officers really feel like an extension of our own team. The support I have had from Chroda operations team has been great.”
— General Manager, This is Fresh, Benedicts Gate, Norwich
“We have a longstanding relationship with Chroda, who have delivered on our very specific and integral cleaning requirements since day one. Both the service delivery and the ongoing support from them is flawless, and they are very quick to respond.”
— Facilities Manager, Waters Corporation, Manchester
What’s more, we are open and transparent, with our account management team completely accessible to our clients. We ensure robust a communications structure is in place from the start of every new contract, so that our clients know exactly who their points of contact are, and how we will engage with them to ensure complete customer satisfaction – defined and measured via SLAs and KPIs.
The accessibility and support received from your account management team is the Chroda FM difference; we will define our roles and responsibilities and, more importantly, establish clear lines of communication from day one, so our clients know exactly what to expect, and exactly who to contact directly for support.
The Chroda FM Difference; our clients know exactly what to expect and exactly who to contact for support 24/7.
Case Study:
10 year+ Partnership with Downing
Chroda FM has worked in partnership with leading property and construction organisation Downing for more than ten years, as their preferred supplier for both security and cleaning services.
Get in Touch
Find out more about who we work with and how we could support your organisation with professional security, cleaning and hygiene services by getting in touch with us today!